Product Owner

Product Owner

Pixie

Jul 2021 - present

Empower and value human connections through personalized knowledge sharing

Product Owner

Product Owner

Bell Technology JSC

Jul 2019 - Sep 2020

Product: 1. BMS - Bell Management System (an internal management system) - Maintain communication with internal customers to gathering request and needs on BMS capability. - Presenting product ideas as prototype and flow for superiors to ensure product development roadmap align with company strategy and plan. - Prepare workflow, mock-ups and product requirements ready for development - Execute on market research per superior direct orders. 2. Wholesale e-commerce site - Execute superior interview, and business research to present concept business flow and ideas for a wholesale e-commerce platform. - Work closely with PM to identify key user stories and product personalities. - Maintain communicate with Pharmacy App product and BMS to ensure integration plan schedule, and product transparency. - Prepare all ready to development materials including mockup, flow and product requirements. - Work closely with developers on daily basis. Marketing: 1. Bell Technology JSC - Interview high-level staffs to identify and rewrite Brand Story, Vision and Mission - Create content and design interface for company website 2. Bell Pharmacy App - Conduct market research to verify reliability of pharmacy address sources for building pharmacy map - Prepare questionnaires to help understand customer satisfaction and product improvement - Prepare brochure and training materials for AM - Basic implementation for google analytics

Campaign Specialist

Campaign Specialist

Vexere.vn

Jul 2018 - Jul 2019

1. Campaign Vé Xe Chắp Cánh Ước Mơ Giảng Đường and Campaign Tet 2018 - Coordinate related teams (Product, AM, CS, Accounting) to build landing page and execute campaign - Connect partners (universities, bus operators) in HCMC to carry out offline marketing (hanging banners, posters, organizing events at bus operator’s office) - Work with designer to prepare both online and offline marketing materials 2. Promotion Campaign for Bus Operators - Build customer persona for each key routes and analyze weekly/monthly southern ticket reports to draw a better map of market growing. - Map and analyze all current marketing channels to establish a digital marketing plan - Coordinate related teams to execute campaigns to drive sales. - Acting as product growth coordinator to execute campaigns. - Clarify customer journey and pain point to empower product knowledge